My Oracle Support Banner

Unable To Import E2B File without MO element Medicinalproduct. (Doc ID 1520689.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 5.0.0 and later
Information in this document applies to any platform.

Symptoms

Spain is sending inbound E2B cases without the B.4.k.2.1 medicinalproduct tag but the B.4.k.2.2 activesubstance tag is present with the repeatable drug section.

Argus is not able to import the file even though medicinalproduct is optional when the activesubstance tag is present according to the Argus out of box design.

Parent Element: [drug] Mandatory Optional Element: MEDICINALPRODUCT is blank or does not exist

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.