Exceptions Are Thrown While Loading the products (Doc ID 1521180.1)

Last updated on APRIL 08, 2015

Applies to:

Oracle Media Intellectual Property Management - Version 3.3.16.0 and later
Information in this document applies to any platform.
Issue occurred on GA 3.3.16.6.3

Symptoms

Trying to load in large no of  container products say 3913 .  Most of them say 99.5% got loaded out of these products but the remaining container products are throwing exceptions. Each time user re-triggers the remaining products only 1 or 2 are processed, and the rest throw an exception.

The outstanding container products are all examples of container products with large numbers of series / episodes / format products associated with them.


Following error is occured :

 

INFO  2012-12-02 18:50:33,658 [ExecuteThread: '0' for queue: 'default'] - JMS Message Received : CP3396 : <?xml version="1.0" encoding="UTF-8"?><ACK><JMS_ID><![CDATA[CP3396]]></JMS_ID><FUNCTION_POINT>createproduct</FUNCTION_POINT><ID></ID><STATUS>Failure</STATUS><ERROR><MSG>iPLS-00001 : An Internal Error has occured. Please contact System Administrator.</MSG><TRACE_MSG>com.sophoi.ipls2.common.exception.IPLSSystemException
    at com.sophoi.ipls2.common.exception.IPLSExceptionUtil.createIPLSSystemException(IPLSExceptionUtil.java:67)
    at com.sophoi.ipls2.integrationhub.workers.CreateProductAdapterWorker.createProductDetails(CreateProductAdapterWorker.java:147)
    at com.sophoi.ipls2.integrationhub.workers.CreateProductAdapterWorker.run(CreateProductAdapterWorker.java:80)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:619)
</TRACE_MSG><DETAIL_INFO></DETAIL_INFO></ERROR></ACK>
ERROR 2012-12-02 18:50:33,665 [ExecuteThread: '0' for queue: 'default'] - FAILURE:create_product:id:CP3396:ErrorMsg:iPLS-00001 : An Internal Error has occured. Please contact System Administrator.

 

Cause

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