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Cannot Start OCA Client with SAXParserException (Doc ID 1521700.1)

Last updated on OCTOBER 18, 2023

Applies to:

Oracle Communications ASAP - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

While accessing to the OCA application in a production environment from a web client we get the following error:

"org.xml.sax.SAXParserException: The root element is required in a well-formed document.".

This is a new ASAP installation.

 Only activity is the administrator (weblogic user) password change after the installation.

Cause

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In this Document
Symptoms
Cause
Solution


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