DM_IFW_SYNC Fails To Start : "..wrong ELF class: ELFCLASS64"

(Doc ID 1522678.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.
*** Checked for relevance on 09-08-2014 ***
*** Checked for relevance on 08-03-2016 ***


We are running Oracle Client 11.2.0 (64-bit) on a RHEL 5.3 (64-bit) platform. Portal Base (BRM 7.5) installed is 32-bit and Pipeline (IFW) is on 64-bit.
We are having issue on starting up dm_ifw_sync and dm_aq and both have the same error. Other BRM services (CM/DM, eai_js, dm_oracle, etc.) do not have issue upon starting up.

Two specific error-related messages are found in dm_ifw_sync.pinlog:-

dm_crypt_init: no pin.conf entry for pin_crypt4dm library not loaded
ERROR bad dlopen for: "/software/brm/base/sys/dm_aq/": wrong ELF class: ELFCLASS64


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