NMS Services Fail to Start and "ORA-01017: invalid username/password" Error Found in DBService Log (Doc ID 1527280.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.10.0 and later
Oracle Utilities Network Management System - Version 1.10.0 and later
Information in this document applies to any platform.

Symptoms

A new installation of the Oracle Utilities Network Management System (NMS) is failing to start services.

02/05 15:42:59: System State: INITIALIZING - NMSSERVER:SMService running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:DBService launching
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:TCDBService not running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:MBDBService not running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:ODService running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:DDService initializing
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:MTService not running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:MBService not running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:JMService initializing
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:SwService not running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:service_alert not running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:publisher not running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:corbagateway not running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:NMAdapter not running
02/05 15:42:59: System State: INITIALIZING - NMSSERVER:DBService initializing
02/05 15:43:02: System State: INITIALIZING - NMSSERVER:DBService failed
02/05 15:43:02: System State: INITIALIZING - NMSSERVER:TCDBService launching
02/05 15:43:02: System State: INITIALIZING - NMSSERVER:TCDBService initializing
02/05 15:43:04: System State: INITIALIZING - NMSSERVER:TCDBService failed
02/05 15:43:04: System State: INITIALIZING - NMSSERVER:MBDBService launching
02/05 15:43:04: System State: INITIALIZING - NMSSERVER:MBDBService initializing
02/05 15:43:06: System State: INITIALIZING - NMSSERVER:MBDBService failed

Changes

 This is a new system that has not been started before.

Cause

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