ExitPointTask Failing During Modify Order
(Doc ID 1527434.1)
Last updated on APRIL 03, 2023
Applies to:
Oracle Communications Order and Service Management - Version 7.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 7.0.3 version, Other
ExitPointTask failing during Modify Order
We have a Function named ManageCollect which is under OrderGranularity. When modify order is placed, the order is stuck in the ExitPoint automationtask. We are getting belowexception in the logs
ERROR
-----------------------
#### <ExecuteThread: '9' for queue: 'oms.automation'> <> com.mslv.oms.automation.AutomationException: Exception thrown while running Script resource [osmmodel:///CommunicationsSalesOrderFulfillmentPIP/1.0.0/resources/SIExitPoint.xqy]; exception location: ; SystemID: *module with no systemId*; Line#: 161; Column#: -1
at oracle.communications.ordermanagement.automation.plugin.AbstractScriptPluginImplementation.transform(Unknown Source)
at oracle.communications.ordermanagement.automation.plugin.AbstractScriptPluginImplementation.runCommonFunctionality(Unknown Source)
at oracle.communications.ordermanagement.automation.plugin.ScriptRunnerImpl.runScript(Unknown Source)
at oracle.communications.ordermanagement.automation.plugin.AbstractScriptAutomator.run(Unknown Source)
at com.mslv.oms.automation.plugin.AbstractAutomator._runAutomator(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.e.a(Un
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |