ExitPointTask Failing During Modify Order (Doc ID 1527434.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 7.0.3 version, Other

ExitPointTask failing during Modify Order

We have a Function named ManageCollect which is under OrderGranularity. When modify order is placed, the order is stuck in the ExitPoint automationtask. We are getting belowexception in the logs


ERROR
-----------------------


#### <ExecuteThread: '9' for queue: 'oms.automation'> <> com.mslv.oms.automation.AutomationException: Exception thrown while running Script resource [osmmodel:///CommunicationsSalesOrderFulfillmentPIP/1.0.0/resources/SIExitPoint.xqy]; exception location: ; SystemID: *module with no systemId*; Line#: 161; Column#: -1
  at oracle.communications.ordermanagement.automation.plugin.AbstractScriptPluginImplementation.transform(Unknown Source)
  at oracle.communications.ordermanagement.automation.plugin.AbstractScriptPluginImplementation.runCommonFunctionality(Unknown Source)
  at oracle.communications.ordermanagement.automation.plugin.ScriptRunnerImpl.runScript(Unknown Source)
  at oracle.communications.ordermanagement.automation.plugin.AbstractScriptAutomator.run(Unknown Source)
  at com.mslv.oms.automation.plugin.AbstractAutomator._runAutomator(Unknown Source)
  at com.mslv.oms.automation.AutomationDispatcher.a(Unknown Source)
  at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
  at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
  at oracle.communications.ordermanagement.cluster.message.e.a(Un

 

Cause

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