My Oracle Support Banner

Error in Submitting Charge Offer (Doc ID 1528281.1)

Last updated on AUGUST 08, 2024

Applies to:

Oracle Communications Pricing Design Center - Version 11.1.0.2.0 to 11.1.0.2.0 [Release 11.1.0]
Information in this document applies to any platform.

Goal

There is an error during submitting basic charge offer: SEVERE: Invalid BalanceElement :USD.
The error description says that there is missing balance element (resource).  

Checked the following:
1) Pricing Design Center (PDC) database - there is balance element configured (otherwise, it couldn't be able to configure this charge offer).
2) PDC cross reference database - this balance element is missing.

When exactly this balance element should appear in cross reference database, during synchronization or during submitting Charge Offer?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.