Database plugin is Not Working on OSM7.2.0 (Doc ID 1529445.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 to 7.2.0 [Release 7.2]
Information in this document applies to any platform.

Symptoms

On Order and Service Management version 7.2.0.

The User is receiving the following error while executing a custom Database automation plugin:

exception location: ; SystemID: *module with no systemId*; Line#: 60; Column#: -1
  at oracle.communications.ordermanagement.automation.plugin.AbstractScriptPluginImplementation.transform(Unknown Source)
  at oracle.communications.ordermanagement.automation.plugin.AbstractScriptPluginImplementation.runCommonFunctionality(Unknown Source)
  at oracle.communications.ordermanagement.automation.plugin.ScriptRunnerImpl.runScript(Unknown Source)
  at oracle.communications.ordermanagement.automation.plugin.AbstractScriptAutomator.run(Unknown Source)
  at com.mslv.oms.automation.plugin.AbstractAutomator._runAutomator(Unknown Source)
  Truncated. see log file for complete stacktrace
Caused By: net.sf.saxon.trans.XPathException: Exception in extension function oracle.communications.ordermanagement.util.OrderStatusUpdateException: Unable to find response queue for message:TextMessage[ID:,   at net.sf.saxon.functions.ExtensionFunctionCall.call(ExtensionFunctionCall.java:368)
  at net.sf.saxon.functions.ExtensionFunctionCall.iterate(ExtensionFunctionCall.java:224)
  at net.sf.saxon.expr.Expression.evaluateItem(Expression.java:352)
  at net.sf.saxon.expr.Expression.process(Expression.java:461)
  at net.sf.saxon.instruct.ElementCreator.processLeavingTail(ElementCreator.java:296)
  Truncated. see log file for complete stacktrace
Caused By: oracle.communications.ordermanagement.util.OrderStatusUpdateException: Unable to find response queue for message:TextMessage[ID:,   at oracle.communications.ordermanagement.util.OsmPipJmsReceiver.readMessages(Unknown Source)
  at oracle.communications.ordermanagement.util.OsmPipInBoundMessageRouter.routePendingMessages(Unknown Source)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  Truncated. see log file for complete stacktrace

Cause

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