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Service Point Details Modified By A Crew On The MDT In MWM Are Not Reflected In CC&B (Doc ID 1529493.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Oracle Process Integration Pack for Oracle Utilities Field Work - Version 3.1 and later
Oracle Utilities Customer Care and Billing - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Goal

When a user updates the Service Point Details (Modified) section in MWM the updates are not reflected in CC&B. We can see the updates in the MWM outbound transaction and in the CC&B inbound transaction, however, CC&B is not updated.

MWM Outbound

 

Solution

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In this Document
Goal
Solution
References


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