Service Point Details Modified By A Crew On The MDT In MWM Are Not Reflected In CC&B
(Doc ID 1529493.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Oracle Process Integration Pack for Oracle Utilities Field Work - Version 3.1 and later
Oracle Utilities Customer Care and Billing - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
When a user updates the Service Point Details (Modified) section in MWM the updates are not reflected in CC&B. We can see the updates in the MWM outbound transaction and in the CC&B inbound transaction, however, CC&B is not updated.
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