User Receives Error when Accessing Forms: Object Doesn't Support Property or Method (Doc ID 1534843.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version 1.8.1.1 and later
Information in this document applies to any platform.

Symptoms



A User is receiving a Java error after logging into WAM and clicking on a 'Favorite' such as 'User Profile' or 'Work Order'. This error is:

Object doesn't support property or method

It happens for the user's Windows 7 account.  The java console never comes up.  Un- installing and re-installing Java does not help.

Cause

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