Error: 'Java.lang.OutOfMemoryError: GC Overhead Limit Exceeded' And 'logs.catastrophic_failure' When Running A P6 Service
(Doc ID 1536955.1)
Last updated on MAY 01, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 8.1 2.0 and laterPrimavera Gateway - Version 15.1.0.0 to 15.1.0.0 [Release 15.1]
Information in this document applies to any platform.
Symptoms
When attempting to run one of the P6 Services, the job can fail and the following error is logged to the P6WebAccess.html log:
ERROR
-----------------------
java.lang.OutOfMemoryError: GC overhead limit exceeded
Example for summarization failure
In log for service from within P6:
- A fatal error has occurred. More information can be found in the server logs. Please contact your system administrator.
logs.catastrophic_failure
In the P6WebAccess.html log:
- java.lang.OutOfMemoryError: GC overhead limit exceeded
at com.primavera.bo.base.LDBEngineImpl.insertObjects(Unknown Source)
at com.primavera.bo.base.LDBEngineImpl.insertObjects(Unknown Source)
at com.primavera.bo.base.CreateEngineImpl.performCreate(Unknown Source)
at com.primavera.bo.base.CreateEngineImpl.performCreateOneByOneInBatch(Unknown Source)
at com.primavera.bo.base.CreateEngineImpl.performCreateBatch(Unknown Source)
at com.primavera.bo.base.CreateEngineImpl.create(Unknown Source)
at com.primavera.bo.base.CreateEngineImpl.createBatch(Unknown Source)
at com.primavera.summarizer.EPSDataSummarizer.a(Unknown Source)
at com.primavera.summarizer.EPSDataSummarizer.summarize(Unknown Source)
at com.primavera.summarizer.Summarizer.a(Unknown Source)
at com.primavera.summarizer.Summarizer.a(Unknown Source)
at com.primavera.summarizer.Summarizer.runJob(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.c(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.a(Unknown Source)
at com.primavera.jobsvc.common.JobServiceExecutable.execute(Unknown Source)
at com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source)
at java.lang.Thread.run(Thread.java:745)
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |