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Damage Assessment Error On Save (Doc ID 1542060.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Utilities Network Management System - Version 1.11.0.0 and later
Oracle Network Management for Utilities - DMS - Version 1.11.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to save a Damage Report, the dialog "Damage Assessment fails to save with the message "Damage Assessment Error - Failure to create damage assessment incident." from both the Viewer/Control Tool and via Work Agenda is displayed and this exception is generated:

2013-02-28 15:41:59,187 [pool-2-thread-4] ERROR com.splwg.oms.jbot.adapter.JDialogAdapter: ToolMethodCommand.execute failed: tool = "com.splwg.oms.client.damage.DamageAssessment", method name = "saveDamageReport"
com.splwg.oms.jbot.JBotException: ToolMethodCommand.execute failed: tool = "com.splwg.oms.client.damage.DamageAssessment", method name = "saveDamageReport"
at com.splwg.oms.jbot.command.ToolMethodCommand.execute(ToolMethodCommand.java:56)
at com.splwg.oms.jbot.JBotCommand.executeCommand(JBotCommand.java:334)
at com.splwg.oms.jbot.CommandProcessor.processCommand(CommandProcessor.java:135)
at com.splwg.oms.jbot.CommandProcessor.processPackage(CommandProcessor.java:226)


Cause

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In this Document
Symptoms
Cause
Solution
References


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