CCG Snapshot Error - ORA-01000: Maximum Open Cursors (Doc ID 1543991.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Integra Apps

When attempting to run a CCG Snapshot job, the job ends with an error and the following error is shown in multiple places in the log file:

ERROR
-----------------------
Retrieving Snapshot Target Data (1) - 14:48:59
Error: Snapshot Get Target Data routine failed. ORA-01000: maximum open cursors
exceeded
ORA-06512: at "SYS.DBMS_SYS_SQL", line 909
ORA-06512: at "SYS.DBMS_SQL", line 39
Running: CREATE TABLE snapshot_temp_data_764_1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to run a Snapshot Definition Job.
2. See that it fails with an error and the error message reported above is shown in multiple places in the log file.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot successfully run a Snapshot Definition Job.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms