Cannot Access Weblogic Console After Installing OSM 7.2.2 Successfully (Doc ID 1545991.1)

Last updated on APRIL 23, 2013

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2.0 and later
Information in this document applies to any platform.

Goal

Customer installed the OSM7.2.2 version on Weblogic 10.3.6. Java JDK 7 is used. After installing OSM on the domain when they restarted the server and opened the console. It was failing with following error.

1)Errors in server logs :

nexpected exception or error thrown, so marking the servlet as unavailable. Most likely, this is due to an incorrect or missing library dependency.>
<Servlet: "action" failed to preload on startup in Web application: "console".
javax.servlet.UnavailableException: PermGen space
  at org.apache.struts.action.ActionServlet.init(ActionServlet.java:368)
  at org.apache.beehive.netui.pageflow.AutoRegisterActionServlet.init(AutoRegisterActionServlet.java:103)
  at org.apache.beehive.netui.pageflow.PageFlowActionServlet.init(PageFlowActionServlet.java:133)
  at com.bea.console.internal.ConsoleActionServlet.init(ConsoleActionServlet.java:200)
  at javax.servlet.GenericServlet.init(GenericServlet.java:241)
  Truncated. see log file for complete stacktrace
>
java.lang.OutOfMemoryError: PermGen space
  at java.lang.ClassLoader.defineClass1(Native Method)
  at java.lang.ClassLoader.defineClass(ClassLoader.java:791)
  at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142)
  at weblogic.utils.classloaders.GenericClassLoader.defineClass(GenericClassLoader.java:343)
  at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:302)
  Truncated. see log file for complete stacktrace

 
2)Installation log has this error :


weblogic.management.DeploymentException: [J2EE:160149]Error while processing library references. Unresolved application library references, defined in weblogic-application.xml: [Extension-Name: adf.oracle.domain, exact-match: false], [Extension-Name: oracle.jsp.next, exact-match: false].
at weblogic.application.internal.flow.CheckLibraryReferenceFlow.prepare(CheckLibraryReferenceFlow.java:26)
at weblogic.application.internal.BaseDeployment$1.next(BaseDeployment.java:648)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.BaseDeployment.prepare(BaseDeployment.java:191)
at weblogic.application.internal.EarDeployment.prepare(EarDeployment.java:59)
 

 

Solution

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