Can Products In UIM Be Modelled To Include Existing Services? (Doc ID 1548185.1)

Last updated on JULY 14, 2020

Applies to:

Goal

The various products ordered or subscribed are only configured on Siebel side. UIM does not have information about products provisioned by OSM when they are sent down by Siebel. The services configuration items for a particular order in UIM only holds information such as devices(Handset, SIM card), telephone number, static IP address, Device IMEI etc.

Customer wants to track the product definitions in UIM. Customer wants Sample Model to achieve this and below are questions :

1. Can existing service instances be associated with products via the UI?
2. If the UI doesn’t have the capability, can APIs be leveraged to support the task?
 

Solution

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