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mshttpd Process Restarting, but No Crash Dump (Doc ID 1548249.1)

Last updated on DECEMBER 28, 2017

Applies to:

Oracle Communications Messaging Server - Version 5.2.0 and later
Communications Express for Oracle Communications - Version 6.1 and later
Oracle Communications Convergence - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

Users see webmail sessions disconnected, time out, or very slow.  Sysadmin notices mshttpd process restarting, or being down and needing to restart manually, and messages like the following are seen in the watcher log file:

This happens across multiple front-end systems.

Cause

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In this Document
Symptoms
Cause
 mshttpd threads hung waiting for SMTP
 tcp_smtp_server threads hung waiting for logging
 Why is it sending to syslog?
 Why is it causing the MTA to hang?
Solution
References


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