Unable To Start ASAP With Error "Fatal Error in retrieving initial secure data..." (Doc ID 1550611.1)

Last updated on MARCH 16, 2016

Applies to:

Oracle Communications ASAP - Version 7.0.2 and later
Information in this document applies to any platform.
***Currency check on Oct-7-2014***
***Currency check on Mar-16-2016***

Symptoms

Unable to start ASAP server. In Ctrl.diag file I am getting this error message “Fatal Error in retrieving initial secure data due to invalid ctrldev1/CtrlPassword login information”.

Cause

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