Resetting GRC Admin Password Resulting In Error "Invalid schema information, please verify your entries." (Doc ID 1553930.1)

Last updated on APRIL 22, 2016

Applies to:

Oracle Enterprise Governance, Risk, and Compliance Manager - Version 8.6.3 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.3 version, Setup & Administration

When attempting to change admin user password>,
the following error occurs.

ERROR
-----------------------
Invalid schema information, please verify your entries.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Following Oracle Note: EGRCC/EGRCM863 Onwards On Weblogic/Tomcat: Admin User Password Reset Script. [ID 1359078.1] I
2. $ ./GRC-reset-password.sh /trig4o/fmw/product/111/wlserver_10.3/server/lib
3. Messages below are displayed :

================================================
Oracle Fusion GRC 8.6.3.x Reset Password Utility
================================================

Executing java -classpath ./*:/trig4o/fmw/product/111/wlserver_10.3/server/lib/* oracle.apps.grc.utility.admin.PasswordManager




Please specify the directory of grc.properties (typically <GRC installation directory>/WEB-INF/conf): /trig4o/fmw/product/111/AACG863/grc863500/grc/WEB-INF/conf/
GrcConfig: Custom properties will be loaded from file path: /trig4o/fmw/product/111/AACG863/grc863500/grc/WEB-INF/conf/grc.properties
GrcConfig: Loaded system configuration
GrcConfig: Loaded custom properties
GrcConfig: Loaded default configuration
Config file loaded: org.apache.commons.configuration.CompositeConfiguration@299209ea
Writable Config file loaded: org.apache.commons.configuration.PropertiesConfiguration@3d84ec44
Enter schema host name: vmohsrigs017.oracleoutsourcing.com
Enter schema port: 14510
Enter schema sid: TRIG4O
Enter schema username: GRCC_USER
Enter schema password:*********


Invalid schema information, please verify your entries.

 

 

Cause

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