Customer Center Incorrect Login Or Password When Using Virtual Address
Last updated on SEPTEMBER 26, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Qn1: Need to create a virtual server into a Big F5 appliance for high available of the BRM instances.
Have created a virtual server into appliance, and trying to connect with Customer Center using the virtual address.
However, when connecting through Customer Center, an error appears: INCORRECT LOGIN OR PASSWORD. The LOGIN and PASSWORD are correct.
The cm.pinlog logged the below error:
How to resolve this problem?
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