Customer Center Incorrect Login Or Password When Using Virtual Address
(Doc ID 1556433.1)
Last updated on AUGUST 03, 2018
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On Oracle Communications Billing and Revenue Managment(BRM), 126.96.36.199.0 Version,
Qn1: Need to create a virtual server into a Big F5 appliance for high available of the BRM instances.
Here the user have created a virtual server into appliance and trying to connect with Customer Center using the virtual address. However, when connecting through the Customer Center, an error appears: "Incorrect Login or Password". But the Login and Password are correct.
The cm.pinlog logged the below error:
How to resolve this problem?
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