Directory Listing Error in API and GUI: "Error Copying the Service Item xxxx" 'SF_COPY_DSR' ::ORA-10403: no data found” (Doc ID 1558758.1)

Last updated on JULY 15, 2013

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Getting an error when trying to disconnect a Directory Listing (DL) through the API and the GUI.
Get the error when trying to copy DL to PSR through the GUI unless the DL and TN line item are copied at the same time to the PSR order.

Cause

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