My Oracle Support Banner

'XML ServiceRequest failed. (-2147023170)' Error When Attempted To Login (Doc ID 1558902.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 6.0.3 and later
Information in this document applies to any platform.

Symptoms

Immediately after Argus Safety installation is completed, when trying to login by 'admin' user account by clicking 'Login' button on Argus Safety login screen,
the following error is displayed on a pop-up window and user cannot login to the application.
There is no other user account than 'admin' because it is immediately after installation is completed.

ERROR MESSAGE on a pop-up window:
----------------------------------
XML ServiceRequest failed.
(-2147023170)



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.