Disconnect ERROR Occurred: "We have lost our connection com.splwg.oms.util.CorbaException: GatewayUnavailable" (Doc ID 1560181.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.11.0.3 and later
Oracle Network Management for Utilities - DMS - Version 1.11.0.3 and later
Information in this document applies to any platform.

Symptoms

Operators logged into the NMS application reported a System Unavailable message and their Java Console log indicated "We have lost our connection".  Nothing unusual was going on when this happened:

2013-03-07 08:50:39,018 [Thread-7] ERROR com.splwg.oms.client.BaseEnvironmentManager: We have lost our connection
com.splwg.oms.util.CorbaException: GatewayUnavailable

2013-03-06 15:35:50,734 [ExecuteThread: '2' for queue: 'default'] WARN com.splwg.oms.client.util.proxy.ProxyInvocationHandler: invoke: SwmanService.saveSheet elapsed: 92855 ms. req: 87304 bytes, resp: 87043 bytes
2013-03-06 15:35:50,953 [pool-1-thread-1] ERROR com.splwg.oms.client.BaseEnvironmentManager: We have lost our connection
java.lang.reflect.UndeclaredThrowableException

Cause

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