ASAP Dynamic Routing Error (Doc ID 1571171.1)

Last updated on JANUARY 22, 2024

Applies to:

Symptoms

ASAP Dynamic Routing Error:

After getting the IP address from M6, how can a user pass this into the Connection Handler to Telnet object to establish a connection, as communication parameters are automatically picked up from NE Template where IP address will not be there and NE keeps trying to connect
(Connecting state and work order is in in progress state-103)

The following steps are performed to replicate this issue:

1) Create a  Dynamic NE Template in the cartridge.
2) Select Dynamic NE routing.
3) Pass all Telnet/SSH communication parameters except IP Address (which will come from the upstream system as part of the workorder).
4) Deploy the Dynamic NE template and sar file.
5) Submit the Order( attached OSSJ work Order).

However the orders remain in the in-progress state.

Changes

Cause

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