My Oracle Support Banner

CC&B Slugginess / Freeze Due To Garbage Collection (Doc ID 1571936.1)

Last updated on MAY 04, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


In production environment, sometimes they notice that a given production instance freezes (and sometimes ends up crashing) due to the garbage collection being made.

The problem identified with the GC has been identified as a cause for some crashes that they had in their production environment during normal workday hours, thus affecting the end-users SLAs.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.