My Oracle Support Banner

Turning Off Trouble Ticket Fallout Functionality In RODOD (Doc ID 1572061.1)

Last updated on MARCH 08, 2022

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.


In order to reduce the traffic between Siebel and OSM, the client has requested to turn off the automated trouble ticket functionality.

Is there a way to switch it off easily?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.