ISS Abandons Users In State X (Doc ID 1572829.1)

Last updated on MARCH 01, 2016

Applies to:

Oracle Communications Indexing and Search Service - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

ISS 1u4-17.9502(1.0.4.17.0) (built 20130508)

Thousands of user accounts on ISS are set to State X and, due to this, they are not available for searching, and real-time indexing events is disabled.  These user accounts are then reverted back to the slower server-side IMAP search.

Output from issadmin --listbrief:

Cause

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