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MetaSolv Solution Login Performance Is Slow (5-8 minutes) (Doc ID 1579272.1)

Last updated on JANUARY 28, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

*** Reviewed for relevance 28-JAN-2019 ***

Symptoms

MetaSolv Solution takes approximately 6 to 8 minutes to login after entering the user ID and password values. The logon window disappears as expected and the application frame appears, but remains completely white and hourglasses until the page is rendered. No high CPU utilization is observed during this time. The following errors are captured in the application logs:


${SERVER}.mss.log
====================

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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