MetaSolv Solution Login Performance Is Slow (5-8 minutes)

(Doc ID 1579272.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution takes approximately 6 to 8 minutes to login after entering the user ID and password values. The logon window disappears as expected and the application frame appears, but remains completely white and hourglasses until the page is rendered. No high CPU utilization is observed during this time. The following errors are captured in the application logs:


${SERVER}.mss.log
====================

 

Cause

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