My Oracle Support Banner

MetaSolv Solution Login Performance Is Slow (5-8 minutes) (Doc ID 1579272.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.
*** Reviewed for relevance 28-JAN-2019 ***


MetaSolv Solution takes approximately 6 to 8 minutes to log-in after entering the user-ID and pass-word values. The logon window disappears as expected and the application frame appears, but remains completely white and hourglasses until the page is rendered. No high CPU utilization is observed during this time. The following errors are captured in the application logs:




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.