PPM Log Error - The system cannot find the path specified (Doc ID 1580058.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera Portfolio Management - Version 9.0SP1 and later
Information in this document applies to any platform.

Symptoms

  1. PPM Console will not connect to PPM Database
  2. PPM service(s) will not start
  3. Error in prosight.log file

ERROR

====================
System.NullReferenceException: Object reference not set to an instance of an object.
  at ProSight.Portfolios.Infrastructure.Database.psConnection.get_Provider()
  at ProSight.Portfolios.Infrastructure.Exceptions.psDatabaseException.isOracleException(Exception iEx)
  at ProSight.Portfolios.Infrastructure.Exceptions.psDatabaseException.hasDeadlockOccured(Exception iEx)
  at ProSight.Portfolios.Infrastructure.Exceptions.psDatabaseException.convertInternalDatabaseException(Exception iEx)
  at ProSight.Portfolios.BusinessLogic.TS.TransactionalScenario.psTransactionalScenario.handleException(Exception iEx, String iAddionalMsg)
</Trace>
<Trace Type="Error" Time="8/15/2013 19:2:31.822" class="psCachesManager" Method="getProperty" Process="psPortfoliosControl.exe (5932)" Client="">
Could not get database property: Function Engine - Net Address
System.NullReferenceException: Object reference not set to an instance of an object.
  at ProSight.Portfolios.Infrastructure.Database.psConnection.get_Provider()
  at ProSight.Portfolios.Infrastructure.Database.psCommand..ctor()
  at ProSight.Portfolios.BusinessLogic.Infrastructure.Queries.psPropertiesQuery.get(String iName)
  at ProSight.Portfolios.BusinessLogic.Infrastructure.Caches.psCachesManager.getProperty(String iName)
</Trace>
<Trace Type="Error" Time="8/15/2013 19:2:31.869" class="Control" Method="startService" Process="psPortfoliosControl.exe (5932)" Client="">
Failed to start ServicePPM Functions on local machine
&ltException&gt
System.InvalidOperationException: Cannot start service ppmFunctions on computer '.'. ---&gt System.ComponentModel.Win32Exception: The system cannot find the path specified
  --- End of inner exception stack trace ---



Cause

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