PPM Log Error - The system cannot find the path specified (Doc ID 1580058.1)

Last updated on JULY 26, 2022

Applies to:

Symptoms

1. PPM Console will not connect to PPM Database
2. PPM service(s) will not start
3. Error in prosight.log file

ERROR

====================
System.NullReferenceException: Object reference not set to an instance of an object.
  at ProSight.Portfolios.Infrastructure.Database.psConnection.get_Provider()
  at ProSight.Portfolios.Infrastructure.Exceptions.psDatabaseException.isOracleException(Exception iEx)
  at ProSight.Portfolios.Infrastructure.Exceptions.psDatabaseException.hasDeadlockOccured(Exception iEx)
  at ProSight.Portfolios.Infrastructure.Exceptions.psDatabaseException.convertInternalDatabaseException(Exception iEx)
  at ProSight.Portfolios.BusinessLogic.TS.TransactionalScenario.psTransactionalScenario.handleException(Exception iEx, String iAddionalMsg)
</Trace>
<Trace Type="Error" Time="8/15/2013 19:2:31.822" class="psCachesManager" Method="getProperty" Process="psPortfoliosControl.exe (5932)" Client="">
Could not get database property: Function Engine - Net Address
System.NullReferenceException: Object reference not set to an instance of an object.
  at ProSight.Portfolios.Infrastructure.Database.psConnection.get_Provider()
  at ProSight.Portfolios.Infrastructure.Database.psCommand..ctor()
  at ProSight.Portfolios.BusinessLogic.Infrastructure.Queries.psPropertiesQuery.get(String iName)
  at ProSight.Portfolios.BusinessLogic.Infrastructure.Caches.psCachesManager.getProperty(String iName)
</Trace>
<Trace Type="Error" Time="8/15/2013 19:2:31.869" class="Control" Method="startService" Process="psPortfoliosControl.exe (5932)" Client="">
Failed to start ServicePPM Functions on local machine
&ltException&gt
System.InvalidOperationException: Cannot start service ppmFunctions on computer '.'. ---&gt System.ComponentModel.Win32Exception: The system cannot find the path specified
  --- End of inner exception stack trace ---

Cause

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