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CASETRAN Batch (CIPQCSTB) Processes Other Case Types Than The Ones It Is Configured To Analyze (Doc ID 1587028.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Goal

ACTUAL BEHAVIOR
---------------
The CASETRAN batch processes other Case Type than the ones it is configured to analyze.

EXPECTED BEHAVIOR
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Expected the CASETRAN batch processes only the Case Type / Status on which it is configured to analyze.

STEPS
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The issue can be reproduced at will with the following steps:
1. Specify the Restrict To Case Type Code and Restrict To Case Status Code values on the CASETRAN Batch Control.
2. Run the CASETRAN batch.
3. Observe the CASETRAN batch processes other Case Types than the ones it is configured to analyze.
 

Solution

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In this Document
Goal
Solution
References


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