Adding Items with Attachments onto a Change Order Results in Error: Unknown Number: Object Does Not Exist. (Doc ID 1587203.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to add items with attachments onto a change order, the following error occurs.
Unknown Number: Object does not exist.

Error in application server log:

com.agile.util.exception.CMAppException: Unknown Number: Object does not exist.
  at com.agile.pc.cmserver.base.CMObjectCacheManager.createObjectCache(CMObjectCacheManager.java:1487)
  at com.agile.pc.cmserver.base.CMObjectCacheManager.getObjectCache(CMObjectCacheManager.java:227)
  at com.agile.pc.cmserver.base.ObjectAgent.getObjectCache(ObjectAgent.java:160)
  at com.agile.pc.cmserver.base.BaseUtil.getServerTable(BaseUtil.java:326)
  at com.agile.pc.cmserver.base.BaseUtil.getValuesByAtt(BaseUtil.java:200)
  at com.agile.pc.cmserver.base.BaseUtil.getValuesByAtt(BaseUtil.java:148)
  at com.agile.pc.cmserver.base.CMObject.getValueByAtt(CMObject.java:151)
  at com.agile.pc.cmserver.base.EvaluatableAdapter.getAttValue(EvaluatableAdapter.java:547)
  at com.agile.pc.cmserver.base.EvaluatableAdapter.expandWildCardValue(EvaluatableAdapter.java:362)

Expected Behavior:
 To be able to add objects to the affected item tab

What is working:
 Items without attachments

The issue can be reproduced with the following steps:
Pre Condition: In Java Client set the SmartRule: Copy Files to Rev File Folders to Copy or Copy with Warning
1. Log into Agile Web client
2. Go to a change order | affected items tab
3. Try to add an item that has an attachment via drag/drop or search

Cause

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