Adding Items with Attachments onto a Change Order Results in Error: Unknown Number: Object Does Not Exist.
(Doc ID 1587203.1)
Last updated on MAY 26, 2023
Applies to:
Oracle Agile PLM Framework - Version 9.3.1.2 and laterInformation in this document applies to any platform.
Symptoms
When attempting to add items with attachments onto a change order, the following error occurs.
Unknown Number: Object does not exist.
Error in application server log:
com.agile.util.exception.CMAppException: Unknown Number: Object does not exist. at com.agile.pc.cmserver.base.CMObjectCacheManager.createObjectCache(CMObjectCacheManager.java:1487) at com.agile.pc.cmserver.base.CMObjectCacheManager.getObjectCache(CMObjectCacheManager.java:227) at com.agile.pc.cmserver.base.ObjectAgent.getObjectCache(ObjectAgent.java:160) at com.agile.pc.cmserver.base.BaseUtil.getServerTable(BaseUtil.java:326) at com.agile.pc.cmserver.base.BaseUtil.getValuesByAtt(BaseUtil.java:200) at com.agile.pc.cmserver.base.BaseUtil.getValuesByAtt(BaseUtil.java:148) at com.agile.pc.cmserver.base.CMObject.getValueByAtt(CMObject.java:151) at com.agile.pc.cmserver.base.EvaluatableAdapter.getAttValue(EvaluatableAdapter.java:547) at com.agile.pc.cmserver.base.EvaluatableAdapter.expandWildCardValue(EvaluatableAdapter.java:362)
Expected Behavior:
To be able to add objects to the affected item tab
What is working:
Items without attachments
The issue can be reproduced with the following steps:
Pre Condition: In Java Client set the SmartRule: Copy Files to Rev File Folders to Copy or Copy with Warning
1. Log into Agile Web client
2. Go to a change order | affected items tab
3. Try to add an item that has an attachment via drag/drop or search
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |