Duplicate Info Parameters being Returned in the Case Of WO Retries (Doc ID 1587936.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications ASAP - Version 7.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 1-DEC-2015***

Symptoms

If a WO is  resubmitted, the response XML will have two sets of info parameters, i.e., a single response XML will contain duplicate info parameters.

If a WO times out and then changes are made to its info parameters  and the WO is resubmitted, different info parameter values (before/after the changes)  are sent in the response XML. This can cause a mismatch between the upstream system and the network, if they pick the wrong details.

Below is the extract of the order complete event XML which has two sets of password tags with different values. 

 

Changes

 

Cause

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