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Unused Breaks Are Auto-completed At End Of Shift Instead Of Being Canceled (Doc ID 1589133.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0 to 2.0.1.5 [Release 2.1 to 2.0]
Information in this document applies to any platform.

Symptoms

When a crew logs out end of shift, unused breaks are completed without start and end times instead of being canceled.

This causes the Gantt chart to be distorted when analyzing the prior days completed shifts. Unused breaks should be canceled (or deleted) when a shift is completed.

Cause

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