CCG 5.5.1 -- Snapshot Comparison Taking Long Time To Run errors with ORA-03113: end-of-file on communication channel error (Doc ID 1593301.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Integra Apps

When attempting to run snapshot comparison on AP 12.1 Object: Supplier Banking Details
the following error occurs.

ERROR
-----------------------
Standard Compare routine failed. ORA-03113: end-of-file on communication channel


WHAT WORKS ?
---------------------
Partial or full results were returned as 500 differences on detail values screen


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. workbench > ccg > find snapshot definition > occurrences > compare > occurence 2 option > create
 



Cause

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