Questions Regarding Unsealing the Out Of The Box (OOTB) cartridge and Support (Doc ID 1597252.1)

Last updated on NOVEMBER 11, 2013

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.

Goal

Provide answers to the following questions regarding Out Of The Box (OOTB) Cartridges:

Question 1: Can a user unseal a productized cartridge to add a custom element at the header level in OSM ?
 
Question 2: Will users get support on the unsealed cartridges ?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms