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Questions Regarding Unsealing the Out Of The Box (OOTB) cartridge and Support (Doc ID 1597252.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.

Goal

Provide answers to the following questions regarding Out Of The Box (OOTB) Cartridges:

Question 1: Can a user unseal a productized cartridge to add a custom element at the header level in OSM ?
 
Question 2: Will users get support on the unsealed cartridges ?
 

Solution

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In this Document
Goal
 Question 1: Can a user unseal a productized cartridge to add a custom element at the header level in OSM ?
 
Question 2: Will users get support on the unsealed cartridges ?
 
Solution
 Answer 1:
  
Answer 2:


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