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Mail Searches Are Not Hitting The Indexing and Search Service Server (Doc ID 1598196.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Communications Messaging Server - Version 7.0.4 and later
Oracle Communications Indexing and Search Service - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013)
Indexing and Search Service 1u4-17.9502(1.0.4.17.0) (built 20130508)

Searches are not being sent to the Indexing and Search Service server from the Messaging Server in a new environment setup.

From telemetry log, we see 'ESEARCH' which signifies that the search is staying with MS and performed by IMAP.  There are no corresponding search transactions logged in Glassfish Appserver or in the ISS logs: 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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