Payment Reversal For CC Not Working From Payment Tool
Last updated on OCTOBER 28, 2014
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
There is a requirement to reverse Credit Card payments in some cases. For this activity Payment tool wil be used to reverse the payment using Trans-ID.
However using Payment tool it is not possible to search the transaction using Payment ID(trans ID) option.
Further analysis shows that payment tool is looking for the transaction in " /event/billing/charge/cc" instead of " /event/billing/payment/cc".
In the current scenario, payment is not BRM initiated and transaction related information will be present in "/event/billing/payment/cc".
Is there a way to configure Payment tool so that it will search in "/event/billing/payment/cc"?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms