Events Disappear After Subscribing and Selecting the Subscribed Calendar(s) (Doc ID 1610126.1)

Last updated on FEBRUARY 26, 2014

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Convergence 2.x with Calendar 6.3 or 7.x

Events for invitees disappear in Convergence after subscribing to a Resource which is invited to the event.

For example,

1. UserA is subscribed to userB and userC's calendars
2. UserA creates an event and invites userB and userC and Resource: Room200
3. In Convergence, Check off the boxes for userB and userC to view their calendars.
4. UserA subscribes to the Resource Room200 calendar.
5. Check the box to also view Room200 (in addition to viewing userB and userC's calendar)

Observation:
After subscribing to the resource and checking the box to view it, the selected users calendars seem to disappear.

If I unselect the calendars, then re-select, the view will be correct and show all selected calendars. But, this is not an acceptable workaround for our end users.

Note: The issue does not appear to be restricted to just resource calendars but, is seen with other subscribed calendars as well.  When checking a freshly subscribed calendar for showing events on that calendar, the other calendar (non-default owned calendars or subscribed calendars) events are not shown - irrespective of the current state of the non-default/subscribed calendar checkbox (even if checked, the non-default cal/subcribed cal events are not shown but, the checkbox remains checked)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms