The PIN_CYCLE_FORWARD Utility Is Running in Loops and Taking Long Time To Execute
Last updated on MARCH 13, 2014
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.1 and later
Information in this document applies to any platform.
On : BRM 22.214.171.124.1 version, Core Billing
pin_cycle_forward running in loops:
After the product definition/properties was modified for few existing products (from monthly cycle forward to purchase event), the first bill cycle was launched. Almost all customers are having that product in active state. Due to this activity, pin_cycle_forward utility went in loops. Previously pin_cycle_forward used to finish in 15 minutes.
As per analysis if purging the data of the accounts from PURCHASED_PRODUCT_CYCLE_FEES_T for the corresponding accounts and products the issue will be resolved.
Is this action recommended in order to solve this issue ?
Definition of some existing used products was changed.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms