Deal Cancel Confirmation Window Not Sized Properly In Customer Center (Doc ID 1623540.1)

Last updated on FEBRUARY 19, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

On : BRM 7.5.0.4.0 version, Customer Center

Deal cancel confirmation window is not sized properly in Customer Center (CC)

Steps to reproduce:

  1. First, setup a CSR and create an account as follows :
    • login as root user in CC
    • create a CSR account using a CSR plan ( with '/service/admin_client' and '/service/pcm_client' )
    • CC --> edit --> permissions --> add below permissions
      •             /appcenter/pcenter
      •             /appcenter/pricingcenter
      •             /ClientTool/CustomerCenter
    • log in to CC using the above CSR
    • create an account with an existing deal
  2. open the above account in CC
  3. goto plans tab and select an existing product
  4. click Actions --> Cancel Deal
  5. notice that the popup window does not fully display visible text. See screenshot.



Notes:

Question:

How to make the popup window display the full message so that it is easily readable, without having to resize the window.
 

Solution

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