Restore Metadata Fails with "Putting FAILED for Metadata Extracts and/or Files [21]" in ImportExport.log

(Doc ID 1630597.1)

Last updated on OCTOBER 23, 2015

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Analytical Applications (OFSAA) Infrastructure, you cannot import metadata using the Restore Metadata utility.  After you select your archive *.DMP file, select the objects to import, and click Finish, you get the following messages:

Extracts and/or Files
Operation Failed

There are no errors in the java console.

The ImportExport.log in the Weblogic/Tomcat/Wepshere OFSAA log directory contains messages like the following:

Tue Feb 25 18:13:01 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM][ImportHandler] Source and Dest DB & OlapType match
Tue Feb 25 18:13:20 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]No Rules found
Tue Feb 25 18:13:20 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]Summary is null
Tue Feb 25 18:13:20 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]No Processes found
Tue Feb 25 18:13:20 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]Summary is null
Tue Feb 25 18:13:20 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]No Runs found
Tue Feb 25 18:13:20 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]Summary is null
Tue Feb 25 18:13:21 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]No Rules found
Tue Feb 25 18:13:21 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]Summary is null
Tue Feb 25 18:13:21 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]No Processes found
Tue Feb 25 18:13:21 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]Summary is null
Tue Feb 25 18:13:21 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]No Runs found
Tue Feb 25 18:13:21 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM]Summary is null
Tue Feb 25 18:13:40 CST 2014[IMPORT][IMPORT_INFODOM_RESTORETEST_INFODOM][ImportHandler] Putting FAILED for Metadata Extracts and/or Files [21]

This prevents you from importing the objects into the new environment.

Cause

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