PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT Took More than 30s to Complete
(Doc ID 1631640.1)
Last updated on SEPTEMBER 02, 2020
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 7.5.0]
Information in this document applies to any platform.
The PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT opcode was taking a long time to proceed and degraded the overall performance, sometimes it took up to 30 seconds to complete.
This problem happened on the Billing and Revenue Management (BRM) software, version 7.5 Patch Set (PS) 4.
Here are example traces from various log files:
The opcode stack trace
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