PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT Takes More Than 30s To Complete (Doc ID 1631640.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

The PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT opcode is taking a long time to proceed and degrades the overall performance, sometimes taking up to 30 sec to complete.

This problem happens on the Billing and Revenue Management (BRM) software, version 7.5 PS4.

The following shows example traces from various log files :

The opcode stack trace :

 

Cause

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