My Oracle Support Banner

PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT Took More than 30s to Complete (Doc ID 1631640.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

The PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT opcode was taking a long time to proceed and degraded the overall performance, sometimes it took up to 30 seconds to complete.

This problem happened on the Billing and Revenue Management (BRM) software, version 7.5 Patch Set (PS) 4.

Here are example traces from various log files:

The opcode stack trace

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.