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Convergence 3 Does Not Display Any Mail Filters If User Has A Duplicate Filter Name (Doc ID 1632176.1)

Last updated on JULY 09, 2024

Applies to:

Oracle Communications Convergence - Version 3.0 and later
Information in this document applies to any platform.

Symptoms

In Convergence 3, when a user goes to Options -> Mail -> Local Account -> Mail Filters, the pane on the right (where the mail filters would normally be listed) is blank.

This was working in Convergence 2 p6, which is able to display the filters.

Cause

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