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MetaSolv Solution Client (tbs.exe) Locks Up/Freezes in Various Areas of the Application (Doc ID 1639575.1)

Last updated on JULY 29, 2020

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.3.0 [Release 6.0.15 to 6.3]
Information in this document applies to any platform.

Symptoms

Users report the MetaSolv Solution client (tbs.exe) the application is "locking up" or "freezing" in various areas like Connection Design, Provisioning Assistant (SONET assignment), ASR, Network Systems, etc.  The behavior can be both consistent and intermittent and affects 6.0+, 6.2+, and 6.3.0 versions of the software.  Users may report "similar" problems in the application, but the behavior specifically addressed in this document can be easily identified by the following:

 

Changes

Customer installs/uses MetaSolv Solution client on a machine running or upgraded to Windows 7 and higher including Windows 2008 Server R2 and higher.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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