EGRC 8.6.4.8329: Cannot Sort On Added Fields In Manage Incident Results
(Doc ID 1640115.1)
Last updated on OCTOBER 10, 2023
Applies to:
Oracle Application Access Controls Governor - Version 8.6.4 to 8.6.4 [Release 8]Information in this document applies to any platform.
Symptoms
On production : 8.6.4.8329 version, Basic Operations & Functionality
ACTUAL BEHAVIOR
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Sort is not working on additional columns in View By - Incident Results - Saved Search used = Open Access Control Incidents.
What is working:
1. Sort works on additional columns on individual Controls' Incident Results with Saved Search = or Open Access Control Incidents
eg.
User Last Name
Global User Name
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Result Management > Manage Incident Results
2. Select View By = Incident Results and saved Search = Open Access Control Incidents. Results are displayed.
3. Click on View > Columns and add User Last Name or Global User Name.
4. Click on the Sort ( ascending or descending) icon on the Field name = User Last Name or Global User Name. No results now appear.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the sort feature in Manage Incident results.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |