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EGRC Cannot Sort On Added Fields In Manage Incident Results (Doc ID 1640115.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Application Access Controls Governor - Version 8.6.4 to 8.6.4 [Release 8]
Information in this document applies to any platform.


On production : version, Basic Operations & Functionality


Sort is not working on additional columns in View By - Incident Results - Saved Search used = Open Access Control Incidents.

What is working:

1. Sort works on additional columns on individual Controls' Incident Results with Saved Search = or Open Access Control Incidents


User Last Name
Global User Name

The issue can be reproduced at will with the following steps:

1. Navigate to Result Management > Manage Incident Results

2. Select View By = Incident Results and saved Search = Open Access Control Incidents. Results are displayed.

3. Click on View > Columns and add User Last Name or Global User Name.

4. Click on the Sort ( ascending or descending) icon on the Field name = User Last Name or Global User Name. No results now appear.

The issue has the following business impact:
Due to this issue, users cannot use the sort feature in Manage Incident results.


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