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MWM v1.5 Web Service Encounters Messages "'OraOLEDB.Oracle' Provider Is Not Registered On The Local Machine" Since Upgrade to DB v11.2.0.3 Client (Doc ID 1640123.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.5.0 and later
Information in this document applies to any platform.

Goal

Since applying the 11.2.0.3 database client ot the MWM server, the Host System (ex. Integration Broker) cannot submit messages to MWM .  The following message is returned when trying to communicate with MWM using  //SPLWebService/SPLMWMService on the MWM server:

<?xml version="1.0" encoding="UTF-16"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><soap:Fault><faultcode>soap:Client</faultcode><faultstring>The 'OraOLEDB.Oracle' provider is not registered on the local machine.</faultstring><detail /></soap:Fault></soap:Body></soap:Envelope>

Is MWM 1.5 certified for 11.2.0.3?

What can be done to troubleshoot this problem?

Solution

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