Tasks Not Auto Extending and Unable to Dispatch After Fall Season DST Time Change
(Doc ID 1642623.1)
Last updated on AUGUST 03, 2022
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.1.0 and laterInformation in this document applies to any platform.
Symptoms
A Task Monitor Error To Do with a message of “An Arrival Time Window must be fully included in an Effective Time Window” was created in MWM. the Activity in MWM auto-extended each time by 2 hours to 11-03-2013 at 12:00AM. Then, on 11-03-2013 at 12:00AM, MWM only did the auto-extension for 1 hour and stopped auto-extending. These FAs are not getting dispatched and no matter what you try to do you will get a message of “Begin Date Time field missing”.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |