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Pop-up Pages No Longer Appearing On Center Of Page But On Upper Left Of Screen (Doc ID 1643695.1)

Last updated on FEBRUARY 11, 2022

Applies to:

Oracle Utilities Framework - Version 4.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Prior to upgrade to Oracle Utilities Customer Care and Billing (CCB) version 2.4, pop-up pages appear at the center of the screen which makes it easier for users to complete the transaction. After upgrade, the pop-ups are appearing on the upper left of the screen.

Changes

Defining screenTop and screenLeft variables irrespective of browser used.

The changes needs to be done in common.js

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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