CC&B V22.214.171.124 DEMO installation fail to start at Retrieving extra Installation Data from service 'CILTINCP'
Last updated on JULY 26, 2017
Applies to:Oracle Utilities Customer Care and Billing - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
CCB start up failed with the following errors
The log shows the following error:
<BEA-101162> <User defined listener com.splwg.base.web.startup.SPLWebStartup failed: com.splwg.shared.common.ApplicationError: (Server Message)
Call Sequence: ;CIPTINCR;CIPTINCP
Program Name: CIPTINCP
Text: combination, not found
Description: To solve the problem, check if the fields are populated, or the combination of them is a valid one to find an item in a table.
Example: if the parameter of an algorithm is not populated, this could result in the system not finding the algorithm.
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