Pin_recover -rfr Is Failing (Doc ID 1663892.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

After having a hung batch when pin_recover -rfr was run, it does not appear to be making contact with Paymentech.
It immediately throws an error and exits. Paymentech does not see the connection attempt.

Steps to reproduce:
1. Create a customer account with payment method being "Credit Card"
2. Move pvt to 1 month ahead
3. Run pin_bill_accts
4. From apps/pin_billd run pin_collect -pay_type 10003 -active -verbose -vendor fusa
5. Do WRITE_FLDS on /event/billing/charge/cc object and set the PIN_FLD_RESULT to 999. (This will make it recognize a checkpoint)
6. Now run "pin_recover -pay_type 10003 -vendor fusa -rfr"


cm.pinlog shows the following error:

 

Cause

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