BRM 7.5 PS7 Client Tools Not Installing on Windows 7 64 Bit

(Doc ID 1667372.1)

Last updated on MAY 16, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


The user has downloaded the BRM 7.5 PS7 version of clients tools (Customer Center, Developer Center, etc.). When running the setup.exe as Administrator, nothing is happening, the installer is not been triggered at all.

The client system is Windows 7 Professional (64 bit), Service Pack 1, and JRE 1.7 has been installed and enabled.


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